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Shipping policy

The customer is responsible and shall cover all expenses (including but not limited to taxes, duties, and shipping costs) and clear customs if and as applicable to your Products and their delivery.

We deliver Products to Customers to most places in the United States within 10-14 days. There might be some countries we cannot deliver to because of international legal restrictions or shipping carrier limitations.

Same-Day Shipping

WhatABadDog Designs, at its own discretion, may offer same-day shipping for the customer’s Products. To be eligible for the same-day shipping, the Customer’s order must be placed within a window of time (as defined below), depending on the warehouse where the User’s products for the order are stored:

  • Charlotte, NC and Canada—12 p.m. (EST)
  • Barcelona, Spain—12 p.m. (CET)
  • Riga, Latvia—12 p.m. (EET)

Same-day shipping may become unavailable and WhatABadDog shall not be held liable for failure to perform such fulfillment within the same day if:

  1. any external causes such as accidents, unforeseeable government measures, pandemic, fire, flood, “acts of God”, or other actions or events beyond our reasonable control occur;
  2. the ordered Products you warehouse at our facility are out of stock;
  3. there’s a wrong, invalid, or misspelled delivery address indicated on the order;
  4. the order contains items other than the Products warehoused.

Additionally, there may be limited availability of same-day shipping on certain local holidays and high-volume shopping days including, but not limited to, Thanksgiving Day, Christmas Day, New Year’s Day, Black Friday, and Cyber Monday. 

In case WhatABadDog can’t ensure same-day shipping for other reasons not specified above, we’ll charge only the picking, shipping, and additional fees (if and as applicable) and refund you the shipping fee.